Metronet: can you use your own modem?

Own modem allowed — conditions apply

Yes — Metronet allows customer-owned equipment, but publishes technical requirements rather than a list of approved devices. There is no modem to buy: Metronet supplies the terminating equipment and you choose the router behind it. Match every requirement below before you buy — a device that misses one will not activate.

Connection: fiber
Verified: 2026-08-25

Browse Wi-Fi routers on Amazon →

Links go to an Amazon search — as an Amazon Associate we earn from qualifying purchases, at no extra cost to you. They never change what Metronet permits: check the model against their own page below before ordering.

Your modemyou buy it, or you rent it
Your ISP's networkthey decide what connects
The internetthe part you actually want

Your equipment has to satisfy Metronet before it reaches the internet at all — which is why their published rule, not a retailer's compatibility claim, is the one that decides.

How do I find a router that works with Metronet?

Metronet publishes requirements rather than naming specific devices, so match anything you shortlist against the requirements on this page, then confirm the exact model with Metronet before ordering.

Browse Wi-Fi routers on Amazon →

Can I use my own modem with Metronet?

Yes. Metronet permits customer-owned equipment that meets its published requirements. In their words: a customer-owned ROUTER is permitted, but there is no modem to buy. Verbatim: "You may opt to use your own wireless router with your Metronet service; however, any eeros provided by Metronet must be returned if service is discontinued to avoid an equipment charge." General device policy: "Metronet places no general restrictions on lawful devices that a customer may connect to our network, so long as the device is: (i) compatible with our network; and (ii) does not harm our network or other users."

What does Metronet not allow?

Metronet-supplied eero routers cannot be kept or reused — "If you have received one or more eero wireless routers as part of your services with Metronet, please note that these are considered rental property from Metronet... All eero routers will only function on the Metronet network and may NOT be used on other networks. Any eero routers used on a non-Metronet network will be remotely deactivated." There is no customer-purchasable modem: "eero operates with an optical network terminal (ONT) rather than a modem."

Two boxes

Modemtalks to the ISP line
Routermakes the Wi-Fi

One box — a “gateway”

Modem + routerone unit does both jobs

Metronet treats the modem and the Wi-Fi router as separate questions. Read their wording below before assuming one box covers both.

Where does this information come from?

Every statement on this page is quoted from Metronet's own published page:

https://www.metronet.com/support/do-i-get-to-keep-my-eero-router

Last verified 2026-08-25. Approved lists and equipment policies change without notice — re-check the source above before you buy.

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